“It was an absolute pleasure working with Emergency Management Group Inc. on our Fire Master Plan process. Their staff proved to be passionate, driven, and committed to critically reviewing and examining every aspect of our organization. Furthermore, there was a direct alignment between Emergency Management Group Inc. processes and Niagara-on-the-Lake Fire & Emergency Services’ commitment to continuous improvement. The insight gleaned through this process has better positioned our organization to respond to the shifting needs of our stakeholders.”